American Language Services (AML-Global) has a long history of customer satisfaction. Since AML-Global has no shortage of satisfied clients, we’ve decided to share a few success stories directly from our clientele to you.
Recently, we filled an assignment for a Lao interpreter for our long time client of 20+ years, The Los Angeles Unified School District (LAUSD).
For those unfamiliar with the Lao or Laotian language, it is a tonal language of the Kradai language family, which is found most commonly in southern China and Southeast Asia. It is the official language of Laos, and has also known to be spoken in certain regions of Thailand.
AML-Global was able to fill LAUSD’s Lao assignment with very little notice. Although this was considered rush scheduling, AML-Global selects only professional and highly experienced interpreters for every assignment. Because of this, the result was extremely positive throughout the duration of the assignment.
The client’s comments reflect just that:
‘I just wanted to extend my great appreciation for your services in our meeting yesterday. The translator you provided us was excellent. He was professional, on time, and provided the family with complete translation of the meeting, truly facilitating the threat assessment process. Thank you so much for expediting this service in such a short period of time.’
Prior to LAUSD’s assignment, AML-Global assisted a new client with an annual conference they hold in Marina Del Rey, CA each year. We were able to provide a specific skilled set of Japanese conference interpreters by meeting all the client’s requirements. We also provided a full array of equipment including: encapsulated sound reduction booths, wireless headset & receiver sets, and technical support including full set up and strike.
AML-Global was able to fully meet our client’s needs by asking all the pertinent questions and gathering all the necessary information to help us provide the client with exactly what they requested. We were able to select interpreters with the proper credentials, background and experience to ensure comprehensive, accurate and professional interpreting services.
This is what our client had to say regarding the event:
‘Just a quick note to express my gratitude for your assistance in our event last week. You were very thorough, responsive, and patient. I appreciate everything you did and I will certainly keep you in my files for any future needs.’
Whether it is a long standing relationship or a first time client, American Language Services strives to provide each of our clients with outstanding language services. Our exemplary customer satisfaction ratings over the past 26 years are a testament of American Language Service’s dedication to meeting our client’s needs and exceeding expectations.